NOTE: Using a computer will be easier, so you can then use your phone camera for QR code scanning

Ask Futurised to Enable MFA on your account. The default configuration is Disable MFA. We recommend enabling MFA for increased security of your account.

1. Log into your email account -> https://outlook.office365.com/owa/
2. Download your preferred authenticator app.
3. Complete the steps in the setup process by scanning a QR code in the auth app.

Issues?

• Not getting notification/alert? Check if phone is in Do Not Disturb or Quiet mode.
• Open Microsoft Authenticator, a notification should popup with the 2 digit code.
• Open Outlook App, sometimes this is used instead for 2 digit codes.
• Code not working? Make sure the date and time on your device is correct and in sync.

Security considerations

No real company should ever ask you to read your verification code to them over the telephone.

What is MFA?

The authentication app is a mobile app that generates a code or a notification that you can use to verify your identity when you sign in to your accounts. The code or the notification expires after a short period of time. This way, even if someone knows your password, they can’t access your account without your phone.

You need the 6-digit authentication code when you log in from a new device, browser, or new location, or if the system detects any unusual or suspicious activity on your account, such as a change of IP address, or a failed login attempt.

Futurised provides two types of managed email hosting.

• Office 365 Exchange email hosting
  • 50GB email storage at $210 per year plus GST
• OR
• Axigen Dedicated Email Hosting
  • Upgradeable storage up to 50GB per account
  • 500MB email storage at $48 plus GST per year
  • 50GB email storage at $114 plus GST per year